To place an order, simply browse our website, select the desired items, and add them to your shopping cart. Proceed to checkout, enter your shipping and payment details, and confirm your order.

Yes, shopping on Valley Head's website is safe and secure. We use industry-standard encryption technology to protect your personal and financial information. You can read out our Privacy Policy here.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package via our Order Tracking page.

Delivery times may vary depending on your location and the shipping method selected. Typically, orders are processed and shipped within 3-5 business days. Please refer to our shipping policy for estimated delivery times.

We may offer free shipping on orders above a certain value or during promotional periods. Please check our website or subscribe to our newsletter for the latest shipping offers and promotions.

If an item is out of stock, you may sign up to receive notifications when it becomes available again. Alternatively, you can contact our customer support team for assistance with finding a suitable alternative.

Orders cannot be canceled or modified once they have been placed. However, you may be able to return or exchange items after receiving them. Please refer to our returns policy for more information.

Yes, we offer gift cards that can be purchased and redeemed on our website. Gift cards are available in various denominations and make the perfect gift for friends and family.

If you receive a defective or incorrect item, please contact our customer support team immediately. We will arrange for a replacement or refund as per our returns policy.

To stay updated on new arrivals, promotions, and exclusive offers, be sure to subscribe to our newsletter and follow us on social media platforms. You can also check our website regularly for the latest updates.